Home service provider agreements

These contracts have in common that they are for a business or sole trader who works in the client or customer’s home - probably working alone, but possibly with an assistant or other staff. They are relatively short, uncomplicated agreements designed to protect the service provider, but which any client should be very happy to sign. The only document that is different is the nanny contract, which is drawn as a contract of employment not a contract for services. We expect it will be bought by the parents, not the nanny.

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Templates

Childminding contract

Contract for self employed child minder to present to parents to sign. Sets down firm guidelines in plain language without legalese. Main purpose of contract is to set out the expectations of both sides. 

Children's nanny contract: live in as employee

Contract for parents to present to fully employed children's nanny. Main purpose of contract is to set out the expectations of both sides in plain language without legalese. Covers your obligations as an employer, all that you would expect in a contract of employment with appropriate provisions added for Nanny: qualifications, trial period, your availability, instructions and more.

Kitchen fitter contract

Simple form of contract for a kitchen fitter working (labour only) in the home or office of client. You may work in your own name or through your company. Main purpose of contract is disclaimer of liability for your work and set the terms for avoiding conflict. Just add specification for supply and fit of units and you have contract form suitable for private client who will be happy to sign a simple contract.

Cleaner service contract: domestic or office

Simple service contract for self employed house or office cleaner working in home or office of client. You may work in your own name or through your company. It is assumed that the cleaning work will not be unusual. Main purpose of contract is disclaimer of liability for your work and set the terms for avoiding conflict. Just add specification for actual cleaning work and you have contract form suitable for private client who will be happy to sign a simple contract.

Window cleaner contract

Simple contract for self employed domestic window cleaner. Sign clients up to an on-going contract to prevent them from cancelling after a couple of visits. Work in your own name or through your company. It is assumed that the work will be basic window cleaning, whether with leathers and bucket or modern equipment. Main purpose of contract is disclaimer of liability for professional work of window cleaner. Just add specification for actual order each time you use it, and you have contract form suitable for private client who would not have been happy to sign long legalistic document.

Carpet cleaner contract

Simple form of carpet cleaner contract for a carpet cleaner to use for every domestic or small business client. Very easy to use. Helps to protect against claims and get money in. Use whether you are self employed as individual or work through a company. Comes with extensive notes explaining every item and leaving you simply to choose and use.

Carpet fitter contract

Simple contract for self employed domestic carpet fitter. You may work in your own name or through your company. It is assumed that the work will be basic fitting of carpets and other soft floor coverings. Main purpose of contract is disclaimer of liability for professional work of carpet fitter. Also sets out your requirements for work: specification, accessibility. Just add specification for actual order each time you use it, and you have contract form suitable for private client who would not have been happy to sign long legalistic document.

Tutor contract

Contract for self employed children's tutor to present to parents to sign. Sets down firm guidelines in plain language without legalese. Main purpose of contract is to set out the expectations of both sides. Tutor will work in family home. The parents have obligations in the areas of children's discipline and household administration. Also sets out your own work specification and availability.

Personal trainer contract

Contract for self employed home fitness trainer to present to clients to sign. Sets down firm guidelines in plain language without legalese. Main purpose of contract is to set out the expectations of both sides. Home fitness trainer will work in client's home. Also sets out your own work specification and availability. Provides for up front payment for a specific number of sessions or payment by the week or month.

Landscaping contract: earthworks, landscape gardening, tree surgery

Simple contract for self employed gardener or tree and landscape contractor. Work in your own name or through your company. Disclaims liability for professional work, sets out your requirements for work: specification, accessibility. Just add specification for actual order each time you use it, and you have contract form suitable for private client who will be happy to sign a simple contract.

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Strong legal protection from uncomplicated contracts

Despite dealing with very different services, these documents have in common that the service could be provided to a client in his or her own home, or at least the contract could be signed in the client’s home.

If that is the case, then the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 impose obligations which are difficult to avoid.

The key to compliance is to accept the obligations they impose and just make your compliance part of your business system. All these documents give you the full but minimum requirement for compliance with the law in so far as it relates to your contract.

The other similarity between all these documents is that although each is drawn with a view to a particular trade or profession, all cover similar provisions to make sure that you are paid promptly, that your liability for things outside of your control is limited, and that you are protected - as far as the law allows - from unreasonable demands, disagreements, defamation (especially from lies published on social media sites or review websites).

Flexible documents

Every one of these contracts gives you options in some areas. We do not expect you to change your business model. It is our task to give a template that is flexible enough to fit in with what you want.

In addition, of course, you can edit your document. It comes in Microsoft Word format so you can play around with the content, style and format as much as you like. If you don’t have Word, we can convert it for you to a format you can use.

Why a short, simple contract will benefit you

Many people who provide a service to clients at home simply do not want to present a contract. There could be a number of reasons: to do so may seem pompous or untrusting, or even they may fear that the client will insist on talking to their solicitor before signing.

But the downside of not putting your terms in writing is that you leave yourself – and your business – at risk of a bad experience.

Our advice, as you would expect, is that you should use a contract without hesitation.

Clients will be happy to sign if you do just two things.

The first is to present your contract, not as a legal document first and foremost, but rather as a confirmation of the specification of work to be carried out. The “legal part” can be disclaimed by you as a requirement that you would rather do without, but that you are forced to comply with.

The second thing is to use a short, simple contract, written in plain English. If it is easy to understand and doesn’t seem overly legalistic, clients will be reassured that they understand what they are signing.

Other common elements

Other points covered in these contracts, so far as relevant:

  • interruptions and expenses - points that you need to cover to enable you to do the job
  • your account, payment and expenses
  • safety and insurance
  • confidentiality: protecting your privacy and that of your clients
  • dealing with emergency procedures in the home
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