Website terms and conditions: service providers

The terms and conditions on your website form the contract between you and your visitors and customers. Clear, precise and complete T&C should protect your business from claims and reassure visitors that they should trade with you. The terms and conditions templates on this page are for online service providers such as cloud storage providers or research services.

    Templates

    Website terms and conditions: consultancy business

    Standard T&C for a consultancy firm or professional services provider, where the service is ordered through your website but delivered offline. These terms are suitable for any fixed price, defined service, whether bought by consumers (such as preparation of a personal tax return) or by businesses (such as audit or advice). We include a choice of payment terms: single payment or fixed price or by quotation or subscription.

    Website terms: consultancy business; includes licence for supporting product or systems

    Terms for a consultancy firm or professional services provider, where the service is ordered through your website but delivered offline. Additionally, this template includes a license for use of systems or know-how that are provided the service, and strong intellectual property protection. For example, you might provide DVDs or manuals that you have written that support the personalised service that is your primary product.

    Website terms: consultancy business; includes terms of sale for supporting product or systems

    Terms for a consultancy firm or professional services provider, where the service is ordered through your website but delivered offline. Additionally, this template includes terms for providers that sells supporting products or systems with the service. For example, you might provide personal training advice and sell products to use for training outside of consultation sessions.

    Website terms and conditions template: hotel

    This terms and conditions template has been drawn for the website of a hotel that allows guests to book rooms and other services such as venue hire, business conferencing or meeting facilities, catering, and leisure facilities. Following industry standards, they are written in plain language, with minimal legal jargon, so that your guests, especially those for whom English may not be a native language, can more easily read, understand and comply with them.

    Website terms and conditions template: bed and breakfast business

    This is a set of terms and conditions for a bed and breakfast business or boutique hotel that accepts reservations via its website. This template should be very easy to adapt, and should help protect your B&B or hotel business by setting out the contract with your guests and the service that they should expect.

    Website terms and conditions template: event organiser; tickets sold online

    These are website terms and conditions for a event organiser who sells tickets for the events online. The template is suitable for many different types of events, from leisure events such as music festivals, concerts, film viewings and sports competitions, to business events such as seminars and conferences.

    Website terms and conditions template: ticketing agency

    These are website terms and conditions for a ticketing agency or agent who resells tickets to events organised by a different business or individual. They include strong protection for you if you allow your site visitors to interact with your site - perhaps posting reviews, media or messages. This document provides a simple legal framework with excellent disclaimers.

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