Website terms and conditions: marketplace sites

The terms and conditions on your website form the contract between you and your visitors and customers. Clear, precise and complete T&C should protect your business from claims and reassure visitors that they should trade with you. The terms and conditions templates on this page are for marketplace sites that bring buyers and sellers together. Depending on your business model, you may require two documents: a contract with the sellers and a contract with the buyers.

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Templates

Website terms and conditions template: marketplace for services; seller side

You operate as an intermediary or "market place" joining business or consumer buyers and providers of some sort of specialist service. This website terms and conditions template sets out the relationship between your business and your providers or providers who use your website to sell. You might operate as a membership club. Providers enter product information through your website. This template sets out your terms of business and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for services; buyer side

Marketplace websites connect buyers and sellers. This terms and conditions template regulates the relationship between your business the buyers (either individuals or businesses) who use the market that your website provides. This document of course covers the European Union Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013and provides extensive notes to advise you. As far as possible it insulates you from conflict between your suppliers and buyers from your website. It includes strong legal protection against malicious use of your website.

Website terms and conditions template: marketplace for services; buyer subscribes for access

This is a terms and conditions template for a membership subscription website, selling services. Your site connects sellers of services with buyers. You operate it as a subscription service. Buyers subscribe to your marketplace site in order to obtain discounts you have negotiated with your sellers. This T&C template defines the relationship between you and your buyers. It provides protection in case a transaction between users of your website fails, and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for goods; buyer subscribes for access

This is a terms and conditions template for a membership subscription website, selling goods/products. Your site connects sellers of goods with buyers. You operate it as a subscription service. Buyers subscribe to your marketplace site in order to obtain discounts you have negotiated with your sellers. This T&C template defines the relationship between your business and the buyers. It provides protection in case a transaction between users of your website fails, and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for goods; seller side

This website terms and conditions template sets out the relationship between your business and sellers who use your website as a marketplace to sell any sort of physical goods to consumer or business buyers. This template regulates your relationship with buyers. It also gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for goods; buyer side

Marketplace websites connect buyers and sellers. This terms and conditions template defines the relationship between your business and buyers (individuals or businesses) who use the market that your website creates. This document provides your business with protection in case a transaction between users of your website fails, and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for events; buyer side

You operate as an intermediary or "market place" for some specialist leisure-related events or service. It could be arranging sports training or sports activities, or motivation courses, or religious retreats. You do not merely sell tickets, but are actively involved in marketing. Service providers enter product information through your website. Buyers buy through computer or mobile device. This template regulates your relationship with buyers. It also gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for goods; accessed through a site or by app; seller side

You operate a market place joining business or consumer buyers and sellers of physical products of any sort. This website terms and conditions template sets out the relationship between your business and your sellers who use your website marketing service. Sellers enter product information through your website. Buyers order through a computer, smartphone, tablet or any other device. You provide the app to enable the interface. This template sets out your terms of business and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for goods; accessed through a site or by app; buyer side

You operate a market place joining business or consumer buyers and sellers of physical products of any sort. This website terms and conditions template sets out the relationship between your business and buyers who use your website. Buyers order through a smartphone, tablet or any other device. You provide the app to enable the interface. This template sets out your terms of business and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions: marketplace for goods to businesses; seller side

These are terms and conditions for a website that acts as a marketplace, connecting businesses selling physical products with other business buyers.

It is suitable if your business:

  • simply introduces sellers and buyers - it does not hold stock or fulfil orders
  • provides payment facilities and collects taxes and fees, reimbursing the seller the net sales value
  • provides an advertising service to sellers

Your sellers probably use your site because they do not have a facility for taking money online, because they can reach buyers that otherwise they would could not, or because your marketing service is better than they could achieve.

These T&C are suitable for connecting businesses in local or international markets.

Website terms and conditions template: recruitment site or job listings site

This website terms and conditions template sets out the relationship between your seekers and recruiters. It provides your business with protection in case a transaction between third parties fails, and gives you strong legal protection against malicious use of your website and misuse of your intellectual property.

Website terms and conditions template: marketplace for property

This terms and conditions template is for a website that advertises real property such as residential property, commercial property or holiday lets. You might be an estate agent, or offer a advertising service that connects sellers and buyers or landlords and tenants. These T&C are strong on intellectual property and protection of your site from malicious use.

Affiliate terms and conditions template

This set of affiliate terms and conditions forms the contract between you and the website marketing partners that you recruit for your in-house network. The T&C template can be easily adapted to suit how your affiliate programme works, whether your arrangement is commission on sales, commission on traffic or on another basis.

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Marketplace provisions

We define a marketplace site as one where the website operator is an intermediary, providing a platform from which someone else sells goods or services to buyers who come to the site.

Because each marketplace website has its own business model, we provide separate agreements for terms with buyers and sellers. You should therefore buy a pair of documents: one dealing with terms for your sellers and one dealing with terms for the buyers.

Seller side documents vary far less than buyer side documents so we have not provided exact matches. Only you know which of each side best suits your business model. If you need help choosing, please ask.

We offer several options for sale of services because that word covers such a vast range.

We try to avoid you being an agent in law, but rather a publisher. However, the range of services you offer and the fact that you collect payment may well categorise you as an agent. We know of no court cases on this point.

We do our utmost to insulate you from problems between a seller and a buyer. We push seller obligations onto your sellers and direct a buyer to his or her seller, leaving you as clean as possible.

However, as an intermediary, you still have to comply with the consumer laws. We have covered that of course.

All market place documents cover:

  • a framework of rules as to how a seller places a product or service with you
  • the fact that you do not hold stock
  • e-commerce: prices, your remuneration options, return of goods, taxes
  • your payment options: a commission basis, a transaction fee basis, through advertising, or not at all
  • upload by sellers of their own product pages or product advertisements
  • joint advertising to sellers
  • options for regular sellers (for example, ones that operate their business entirely from your site), and one-off sales

The law in these terms and conditions documents

The law in these T&C is largely common law that deals with the basics of contracts.

Our templates allow you to comply with the Sale of Goods and Supply of Services Act 1980 and European Union Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, allowing your sellers to sell to businesses or consumers. The notes also provide advice on how best to pass obligations to your sellers.

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