Website terms and conditions: soft copy download to businesses
Website terms and conditions for the online sale of soft copy
download products (such as software) to business (not
consumers), whether a one-off or periodic charge,
assuming the website contains facilities for visitor
interaction. Includes an end-user licence agreement
About this document
Terms and conditions are the contract between you and your customer. Provided you comply with the general law, you can write what terms you like. The really important thing is to make sure that your terms accurately reflect exactly how you intend to “do business”.
This is a website terms and conditions document for a person or company selling soft copy download products (such as software downloads) to business (not consumers). It is drawn presuming there will be visitor interaction, and payment will be made online through an e-commerce facility; it doesn’t matter whether payment is a one-off or periodic charge. This document includes an end-user licence agreement.
This document is suitable for any person or company selling any product, which is made available by soft copy download through an e-commerce enabled website, to businesses. If you sell to consumers (even if only occasionally), use the document linked on the right called ‘Website terms and conditions: softcopy download to consumers". These website terms and conditions are suitable for selling soft copy products to business anywhere in the world, though we cannot be responsible for local laws in other countries.
If you sometimes include a CD or other “physical” item in the sale, use our "Website terms and conditions: goods and soft copy download to consumers, payment online" document.
This document assumes you sell to an end-user. Changes may need to be made to the paragraphs on delivery, risk and payment if you sell to resellers or distributors. If you do, you may like to consider agency and sales documents.
We offer a number of terms and conditions documents for websites that cover all aspects of selling goods online to business and consumers, the links for which can be found to the right-hand side of this page. What matters is not so much what you sell, as how you sell it.
Application
and features
A comprehensive set of website terms and conditions suitable for any product or range of products when selling goods online
Provides protection (as far as can be given in a document) against problems which could arise from people posting content of any sort on your website
A simple structure makes for easy amendment to suit your precise commercial requirements
The document covers all the usual basic contractual issues, as well as Internet and technical issues
This document comes with an excellent set of notes to help and advise you on drafting points, alternatives and necessary insertions
Provides a complete framework
Contents
The essence of the contract: when made, offer and acceptance
Changes to information on website
Customer account and confidentiality
Price, VAT and payment
Delivery and risk
Disclaimers and limitation of seller's liability
Protection of your intellectual property (so far as possible in a document of this nature)
A comprehensive draft “Acceptable Use Policy” which you use to say what your visitors or contributors may or may not do (delete it if there is no place on your site where people can enter text or otherwise communicate with you)
Protection from hackers (so far as possible in a document of this nature)